vs79 Privacy Policy — How We Handle Your Data
We are committed to protecting your personal information. This policy explains what data vs79 collects, why we collect it, and how it is used, stored, and protected.
Privacy at a Glance
Your Data Is Secure
All data on vs79 is transmitted over SSL-encrypted connections. Account data is stored on secured servers. We do not store full payment card numbers or mobile banking PINs.
What We Collect
We collect registration details, transaction records, device and browser data, and gameplay activity. We collect only what is necessary to operate the platform and comply with our obligations.
No Sale of Personal Data
vs79 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Data sharing is limited to operational partners who are contractually bound to protect it.
Your Rights
You have the right to access, correct, or request deletion of your personal data. You may also withdraw consent for marketing communications at any time by contacting our support team.
Cookies
vs79 uses essential cookies to operate the site, preference cookies to remember your settings, and analytics cookies to understand how the platform is used. You can manage non-essential cookies in your browser settings.
Contact Our Privacy Team
For any questions about this Privacy Policy or to exercise your data rights, contact us at [email protected]. We aim to respond to all privacy-related queries within 5 business days.
1. Introduction
vs79 operates the online casino and sports betting platform available at vs79.club. We are committed to protecting and respecting the privacy of all users who access and use our platform. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed.
By registering an account or using vs79 in any way, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this policy, please do not use vs79. This policy should be read alongside our Terms & Conditions, which govern your overall use of the platform.
2. Information We Collect
We collect personal data in a number of ways when you use vs79. The categories of information we may collect include the following:
Registration Information
When you create a vs79 account, we collect your full name, date of birth, mobile phone number, and the mobile banking account details (such as bKash or Nagad number) you use for transactions. This information is required to verify your identity and set up your account.
Transaction Data
We record details of all deposits, withdrawals, bonuses credited, and wagers placed on your account. This includes amounts, timestamps, payment method references, and game identifiers. Transaction records are retained for a minimum of five years for financial compliance purposes.
Technical and Device Data
When you access vs79, we automatically collect your IP address, device type and model, operating system version, browser type, and session timestamps. This data is used for security monitoring, fraud prevention, and to ensure the platform functions correctly on your device.
Gameplay and Behavioural Data
We collect data on which games you play, the duration of your sessions, the frequency of your visits, and how you navigate the platform. This data is used to personalise your experience, identify potential problem gambling patterns early, and improve the platform based on actual usage.
3. How We Use Your Information
vs79 processes your personal data for the following purposes:
- To create and manage your vs79 account, including verifying your identity in accordance with our KYC obligations.
- To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods.
- To detect and prevent fraud, money laundering, and other prohibited conduct, and to comply with applicable financial regulations.
- To provide customer support and respond to queries, complaints, and account-related requests.
- To send you promotional communications about bonuses, offers, and platform updates, where you have not opted out of receiving such communications.
- To monitor gameplay for responsible gaming purposes, including identifying patterns that may indicate problem gambling and triggering our responsible gaming interventions where appropriate.
Data We Collect — Quick Reference
4. Sharing Your Information
vs79 does not sell your personal data to third parties. We do not share your information for third-party advertising or marketing purposes without your explicit consent. We may share your data only in the following limited circumstances:
Service Providers
We share necessary data with third-party service providers who support the operation of vs79, including payment processors (bKash, Nagad, Rocket, Upay), game providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt), and fraud prevention partners. All service providers are contractually required to protect your data and may only use it for the specific purpose for which it was shared.
Legal Obligations
We may disclose your personal data to law enforcement agencies, regulatory bodies, or other authorities if required to do so by applicable law, court order, or other legal process. In such cases, we will disclose only the minimum amount of information necessary to comply with the legal requirement.
Business Transfers
In the event of a merger, acquisition, or sale of all or part of vs79's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any changes to this Privacy Policy that result from it.
5. Payment Data and Financial Information
vs79 processes payment transactions via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Payment transaction data — including the reference numbers, amounts, and timestamps associated with each transaction — is stored securely as part of your account transaction history. vs79 does not store full mobile banking PINs, full card numbers, or CVV codes. Payment credentials are handled directly by the respective payment provider and are never stored on vs79 servers.
All financial data associated with your vs79 account is retained for a minimum of five years following account closure. This retention period is required for compliance with anti-money laundering obligations and financial record-keeping requirements. After the retention period expires, financial data is securely deleted.
6. Cookies and Tracking Technologies
vs79 uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file stored on your device by your web browser. We use the following types of cookies:
- Essential cookies: These are strictly necessary for vs79 to function. They enable core features such as session management, login state, and security controls. You cannot opt out of essential cookies without disabling the platform entirely.
- Preference cookies: These remember your settings and choices on vs79, such as your preferred language or display settings, so you do not need to re-enter them each time you visit.
- Analytics cookies: These collect aggregated, anonymised data about how users interact with vs79 — for example, which pages are visited most frequently or where users encounter difficulties. This data is used to improve the platform. Analytics cookies do not identify you personally.
You can control non-essential cookies through your browser settings. Disabling cookies may affect some features of vs79. Please note that essential cookies cannot be disabled without preventing the platform from functioning correctly.
7. Data Retention
vs79 retains your personal data for as long as your account remains active, and for a defined period following account closure. The retention periods we apply are based on the type of data and the purpose for which it is held. Account registration data and gameplay records are retained for a minimum of two years after account closure. Financial and transaction records are retained for a minimum of five years for compliance purposes. Technical and device data logs are retained for up to twelve months.
After the applicable retention period expires, your data is securely deleted or anonymised so that it can no longer be used to identify you. If you request deletion of your data before the end of a mandatory retention period, vs79 will comply with that request to the extent permitted by applicable law and will inform you of any data that must be retained for legal reasons.
8. Data Security
vs79 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data in transit, access controls that restrict access to personal data to authorised personnel only, regular security reviews and vulnerability testing of our systems, and monitoring for suspicious or anomalous account activity.
Despite our best efforts, no system connected to the internet can be guaranteed to be completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, vs79 will notify affected players promptly and will take all reasonable steps to mitigate the impact of the breach. You should also take steps to protect your own account by keeping your password confidential and not sharing your login credentials with anyone.
9. Your Rights Over Your Personal Data
You have a number of rights in relation to the personal data vs79 holds about you. To exercise any of these rights, please contact our support team at [email protected]. We will respond to all valid requests within a reasonable timeframe and in any event within 30 days of receipt.
- Right of access: You may request a copy of the personal data vs79 holds about you. We will provide this within 30 days of a verified request.
- Right of rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it. We will action valid correction requests promptly.
- Right of erasure: You may request deletion of your personal data. We will comply with erasure requests to the extent permitted by applicable law. Note that some data must be retained for legal and compliance reasons and cannot be deleted at your request.
- Right to object to marketing: You may opt out of receiving promotional emails or SMS messages from vs79 at any time by contacting customer support or using the unsubscribe mechanism in any marketing communication we send you.
- Right to data portability: Where technically feasible, you may request your personal data in a structured, machine-readable format so that it can be transferred to another service provider.
vs79 will not charge a fee for exercising any of your data rights under normal circumstances. We may request proof of identity before processing a data rights request to ensure we do not disclose personal data to an unauthorised person.
10. Responsible Gaming and Minors
vs79 strictly prohibits the use of its platform by persons under the age of 21. We use the personal data we collect — including date of birth provided at registration and KYC verification documents — to enforce our 21+ age policy. If vs79 identifies or has reasonable grounds to suspect that a player is under the age of 21, the account will be suspended immediately pending verification, and any winnings accrued during that period may be voided.
We also process gameplay data to support our responsible gaming obligations. Where our systems identify patterns consistent with problem gambling — such as unusually rapid session escalation, repeated deposit and loss cycles, or self-exclusion history — we may use that data to contact the player, trigger account restrictions, or refer the player to responsible gaming resources. This processing is carried out in the player's interest and forms part of our duty of care.
11. Changes to This Privacy Policy
vs79 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make material changes, we will notify registered players via their registered mobile number or by displaying a prominent notice on the platform. The updated policy will be effective from the date it is published at vs79.club/privacy-policy. Your continued use of vs79 after the effective date of any change constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how vs79 handles your personal data, please contact our support team. Our support email is [email protected]. We are available 24 hours a day, 7 days a week. Please include your registered mobile number and a brief description of your query so we can assist you as efficiently as possible.
Have Questions About Your Privacy?
Our support team is available 24/7. You can also visit our FAQ page for quick answers, or explore vs79 Casino to get started.
Visit Our FAQ Explore vs79 Casino